HEROTEL ACQUIRES MCE CUSTOMER BASE

Herotel expands its customer base in the North-West Province

01 February 2021: Herotel is proud to announce that it has concluded an agreement with MCE to absorb their customer base into the Herotel family. All customers will be migrated by 31 March 2021 and Herotel Truecom will take over all customer support on the same day. 

“We are very pleased to welcome all the MCE customers to Herotel’’, says Wessel Badenhorst, General Manager of Herotel Truecom. “We want to thank the management team at MCE for doing an excellent job in looking after these customers and wish MCE all the best with their future endeavours.’’ 

Some MCE customers may not have known that they have always been linked to Herotel Truecom. MCE has, since inception, made use of the Herotel Lichtenburg fibre and wireless network to connect its customers. The biggest change now is that MCE customers will get their Internet service directly from Herotel

As of 31 March 2021 MCE will no longer sell internet or networking services, but will continue providing IT and voice related ICT services in the area. 

Please contact our helpdesk or accounts department regarding any queries in future, we are always ready to help. 

Contact details: 

Contact number:018 011 0411 

Accounts:
Monday to Friday 8:00 to 17:00
Saturday 8:00 to 12:00
accounts@truecom.herotel.com 

Support:
Monday to Sunday 7:00 to 22:00
support@truecom.herotel.com 

Sales:
Monday to Friday 8:00 to 17:00
Saturday 8:00 to 12:00
sales@truecom.herotel.com 

We look forward to being of service to you!