Herotel is proud to provide Citrusdal with Fibre internet, a game-changing technology that reliably delivers a great online experience with consistent internet speeds of up to 200Mbps. Our world-class technology and local support staff will ensure the most stable internet to our customers. To get connected, simply search for your home or business address on our fibre search page.Our 50Mbps product is well suited for most homes and small businesses. It will allow you to stream your favourite HD movies and series, support up to 4-6 connected devices or users at any one time, do some online gaming and generally cater for your digital lifestyle. For connecting more users or devices, multiplayer gaming or extensive use of cloud-based services you should consider our 75Mbps, 100Mbps or 200Mbps services. Choose what you think will best suit your needs and if you find that you need a little bit more or a little bit less, we’ll gladly adjust your speed for you. No strings attached. There are no upfront fees or contracts, but if you decide to leave within 12-months we will claim back the installation cost from you. You’ll also get a free-to-use router to allow you to connect to our fibre via Wi-Fi.We’re painting South Africa orangewith our growing network! You will be happy to hear that we already operate out of over 46 local offices throughout South Africa.
We take pride in the fact that we build the network ourselves and look after it from our local offices. There are no middlemen, who serve no purpose except to add costs to your bill. That way, we ensure that you get the best quality network, pay some of the lowest prices in South Africa and get the best possible service. Great Internet shouldn’t cost an arm and a leg!
We know you have many questions, so we have captured some of the most commonly asked questions below for your perusal.
Q: Who is Herotel?
Herotel began its journey in 2014 by consolidating 33 independent internet companies that covered more than 500 small towns across South Africa. These companies united around a common cause, a burning desire to bring world-class Internet to small towns and rural areas. Today, we have already built fibre to more than 100 000 homes and connect thousands more through our wireless internet products.
Q: How do I know if I have coverage?
That’s easy! Simply enter your address into our coverage checker on our homepage. You will be asked to complete your details if fibre is available on your address.
Q: How long does it take before my service is installed?
We work speedily to connect you to our speedy internet service.
Q: How far will my WiFi signal reach?
A typical WiFi signal has a range of around 30 metres. This can be reduced due to factors such as the modem/router’s ability, walls or other obstacles.
Q: What is the difference between 5G and fibre?
They are very different technologies in how they connect you to the internet. 5G uses radio waves for sending and receiving data, which means that it is being broadcast over a distance and then received by radios. Fibre uses light to transmit data through fibre optic cables, which means that the connectivity stays within the cable and cannot transmit or broadcast outside of it. In short, fibre directly plugs you into the internet while 5G creates a broadcast zone that you connect to over the radio spectrum.
Q: Who should residents contact at Herotel if they have questions or concerns with the process, or if they would like to find out more about the fibre project or pricing?
Please contact the team here for further information.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
This is a session cookie that stores the address you searched for, for the duration of you site visit.
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
Lat Long Results
This is a session cookie that stores the lat / long results of the address you searched for, for the duration of you site visit.
This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
This is a session cookie that stores the product results based on the address you searched for, for the duration of you site visit.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
This cookie is used by Google Analytics to understand user interaction with the website.
This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.
The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.
1 year 24 days
Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.
5 months 27 days
This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.
This cookies is set by Youtube and is used to track the views of embedded videos.